Privacy Policies

PRIVACY STATEMENT
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system that you use.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order , schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for this purpose only.

If we ask you to provide your personal information to us for another reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclose, you can notify us by contacting us at contact@lemarchandfute.com or by mail to: Le Marchand Futé,

Rue de Chantepoulet 10, 1201 Geneva, Switzerland

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law obliges you to do so or if you violate our General Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Information relating to your purchase transaction is retained for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please see the Shopify Terms of Service here or the Privacy Policy here.

SECTION 5 – SERVICES PROVIDED BY THIRD PARTIES

Generally speaking, the third party providers we use will only collect, use and disclose your information to the extent necessary to provide the services they provide. 'they provide us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Please remember that some suppliers may be located or have facilities located in a jurisdiction different from you or us. So if you decide to pursue a transaction that requires the services of a third-party vendor, then your information may be governed by the laws of the jurisdiction in which that vendor is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information that was used to complete the transaction may be disclosed under United States law, including the Patriot Act.

Once you leave our store site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms General Conditions of Sale and Use of our website.

Links

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices practiced by these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed , inappropriately disclosed, modified or destroyed.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES

Here is a list of cookies that we use. We have listed them here so that you have the option to choose whether you want to allow them or not.

_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).)

_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the Website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, there is reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

ARTICLE 9 SMS - Conditions of use - Consent for SMS

Effective date: 16.052022

Please read these terms of use (“Terms”) carefully before using our mobile application (“Application”) and providing your consent to receive SMS messages. These Terms constitute a legally binding agreement between you (“User”, “you” or “your”) and Le Marchand Futé (“Company”, “we”, “us” or “our”).

By using our Application and providing your consent to receive SMS messages, you acknowledge and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Application and do not provide consent for SMS messages.

  1. Consent for SMS Messages By providing your consent, you authorize us to send SMS messages to the mobile phone number you provided during the registration process or that you have updated in your account settings. These SMS messages may include transactional messages, marketing communications, service updates and other related information.

  2. Unsubscribe You have the right to unsubscribe from receiving SMS messages at any time. To unsubscribe, you can follow the instructions provided in the SMS message or contact our customer service. Please note that unsubscribing from SMS messages may impact your access to certain features and services of the Application.

  3. Message and data rates Standard message and data rates may apply to SMS messages sent or received. These rates are determined by your mobile service provider and you are solely responsible for all costs incurred. Please consult your mobile service provider for details of applicable rates.

  4. Privacy We are committed to protecting your privacy and processing your personal information in accordance with applicable data protection laws and regulations. By using our Application and providing consent for SMS messages, you acknowledge and agree to our Privacy Policy, which describes how we collect, use, disclose and store your personal information.

  5. Intellectual Property All intellectual property rights relating to the Application, including but not limited to trademarks, copyrights, patents and trade secrets, belong to us or our licensors. You may not reproduce, modify, distribute or use any intellectual property without obtaining our prior written permission.

  6. Disclaimer and Limitation of Liability a. We strive to provide accurate and reliable information through our Application and SMS messages. However, we do not guarantee the accuracy, completeness or reliability of any information or content provided. You agree to use our Application and SMS messages at your own risk. b Under no circumstances will we be liable for any direct, indirect, incidental, special, consequential damages

or copy arising from the use of our Application or our SMS messages. vs We reserve the right to modify, suspend or terminate our Application or SMS services at any time without notice.

  1. Applicable Law These Terms will be governed by and construed in accordance with the laws of [Jurisdiction]. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].

  2. Changes to Terms We reserve the right to update or modify these Terms at any time. Any changes will be effective upon publication of the updated Terms in the Application or upon notification to you. Your continued use of the App and SMS messages after any changes constitutes your acceptance of the revised Terms.

If you have any questions or concerns regarding these Terms, please contact us at contact@lemarchandfute.com.

By using our Application and giving your consent for SMS messages, you affirm that you have read, understood and accepted these conditions of use.

Last update: 16.052022

Mobile Terms of Service

The Smart Merchant

Last updated: May 16, 2023

The Le Marchand Futé mobile message service (the “Service”) is operated by Le Marchand Futé (“Le Marchand Futé”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Le Marchand Futé's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Le Marchand Futé through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g, order updates, account alerts, etc.) Promotional messages may include promotions, specials, and other marketing offers (e.g, cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Le Marchand Futé. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You can opt-out of the Service at any time. Text the single keyword command STOP to LMF or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Le Marchand Futé mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to LMF or email contact@lemarchandfute.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.



QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or would simply like to have more information, contact our Privacy Standards Officer at contact@lemarchandfute.com or by mail at Le Marchand Futé

[Re: Privacy Standards Officer]

[1201 Geneva, Switzerland]

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