Commitments

COMMITMENT #1: QUALITY AND PRICES

Our team is constantly working on the search for the best items in order to always offer you unusual quality novelties at the best price.

Our knowledge of the market allows us to be among the first to offer you the most sought-after new products.

Our long-standing collaborations with the main market players allow us to offer you the most competitive prices.

COMMITMENT 2: A CLEAR POLICY

We make it a point of honor to communicate in a clear and honest way in order to maintain an excellent relationship with our customers. The characteristics of our products, the delivery conditions as well as our prices are presented to you in accordance with strict and precise quality standards.

COMMITMENT Nº3: THE SATISFIED OR REFUNDED GUARANTEE

Le Marchand Futé guarantees you a period of 30 days once your package has been received to notify us of your intention to return an item, then an additional period of 14 days to return the product, in good condition and in good condition. its original packaging.

Upon receipt of the product on our premises, Le Marchand Futé will reimburse you for the amount of the returned product within 5 to 10 days, or as the case may be, exchange it within 9 to 21 days .

COMMITMENT #4: AVAILABLE CUSTOMER SERVICE

Our customer service is at your service. You can contact us easily and we make it a point of honor to answer you within 24 hours.

Any request or complaint can be made by e-mail to the following address: contact@lemarchandfuté.com

COMMITMENT #5: SECURE PAYMENT

We have implemented all security protocols so that you can use your credit card safely. Our payment system is constantly updated and reinforced with the latest encryption technologies.

In order to simplify your task, our online payment module can save your details which will then be encrypted so that no one can access them.

COMMITMENT 6: ENCRYPTION OF CONFIDENTIAL DATA

Your personal data is completely safe on our site. We will never disclose your data to third parties.